經Booking.com訂呢間Apartments, 明明寫住One-Bedroom Apartment - Non Refundable £433.33+Addons(加床) £168+VAT (20%) £86.67=Total price £688, 但信用卡月結單卻收£712.09

向酒店投訴, 佢就話"Booking.com doesn’t normally charge service fee but some companies they do", 個Credit Card既Service Charge要成3.5%, 雖則佢有列明"a fee will be charged with credit card payment", 但到Confirm一刻都冇加上張BILL度, 分明欺騙消費者, 而且3.5%都冇寫落Important Notice度, 你到時收200%Service Charge都得架喇!!!

向Booking.com投訴, 佢就話只收酒店方面既Commission, 唔會收顧客錢, 呢層我都信, 因為我同Booking.com訂幾間酒店都冇收我Service Charge...

向恒生銀行投訴, 經多月追討都唔成功....總之大家要小心呢間酒店....

至於酒店位置, 服務, 設備等各方面:
優點-
1. 近地鐵站
2. 廚房設備齊全, 係個PAN花左D, 有焗爐, 電磁爐, 洗碗機連梘, 洗碗毛巾都有, 又有洗衣乾衣機, 不過就冇梘粉
3. 有WIFI
4. 乾淨
5. 樓下有超市
缺點-
1. 廁紙, 沖涼梘液套裝得一套, N個人住N晚都係得一套, 要自己喺樓下超市補給喎
2. 提早CHECK-IN係分段收費, 越早入住越貴
3. 比較貴囉, 唔知係咪臨近倫奧既關係
4. 老屈我3.5%service charge

今次俾喊樣純粹係收費爭端